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Pulling time-to-resolution out through the API for our warehouse

sofia_okafor_702a0

Posting this for enterprise accounts. We care most about CSAT and I'm not sure CSAT surveys is the lever. Talk me out of it?

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ned_okafor_10797

We measure churn weekly now and it's made journey mapping decisions much easier.

sam_mehta_22d95

We measure CSAT weekly now and it's made NPS surveys decisions much easier.

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