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Small win: journey mapping caught a churn risk early

felix_marsh_0b3bd

We measured churn before and after turning on the in-app survey. The result surprised us. Anyone seen the same?

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jack_voss_c3187

We hit this too. Scoping journey mapping to new onboarding cohorts first made it manageable.

dana_calvi_b02bf

We hit this too. Scoping journey alerts to trial users first made it manageable.

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