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Webhook for the in-app survey firing twice — dedupe advice?

carl_voss_7bb57

Trying to get response routing right for self-serve users. The defaults don't quite fit. What did you change?

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mira_okafor_164bc

Worth checking your response rate window. Ours was skewed until we narrowed it.

liam_hale_14142

Have you tried routing it through Marketo? Fixed the CSAT gap for us.

carl_sato_b57fb

Honestly journey mapping didn't move churn for us. Salesforce did more.

priya_holt_15096

Have you tried routing it through Snowflake? Fixed the the health score gap for us.

carl_marsh_026d1

Spent a week on this. The fix was tying NPS surveys to the account owner field.

sofia_ng_abff7

Spent a week on this. The fix was tying the feedback widget to the account owner field.

mira_carr_3aed2

Following. We're about to do the same thing for trial users.