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Roles and permissions for new onboarding cohorts on the journey alerts?

ned_trin_ea738

We measured CSAT before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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ruth_ng_cd1c3

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

gus_pratt_553d0

We measure the health score weekly now and it's made NPS surveys decisions much easier.

wade_dunn_bfd62

We measure churn weekly now and it's made auto-theming decisions much easier.

zoe_holt_a9270

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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