nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Pulling NPS out through the API for our warehouse

elena_rourke_0df4a

Quick one. Since volume tripled after launch, our time-to-resolution has been all over the place. Is that a the in-app survey config issue or are we reading it wrong?

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liam_nair_93014

Following. We're about to do the same thing for new onboarding cohorts.

theo_mehta_460e7

+1. The Snowflake step is where ours kept breaking.

zoe_frei_57588

+1. The Jira step is where ours kept breaking.

esme_holt_50be8

We hit this too. Scoping dashboards to new onboarding cohorts first made it manageable.

ivy_webb_9fd74

Following. We're about to do the same thing for self-serve users.

carl_rourke_d22ab

Same setup here. In our case it came down to dashboards being too broad.

sofia_calvi_a2237

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.