Quick one. Since we scaled past 5,000 accounts, our the health score has been all over the place. Is that a journey alerts config issue or are we reading it wrong?
Have you tried routing it through Jira? Fixed the NPS gap for us.
We hit this too. Scoping journey alerts to trial users first made it manageable.
We hit this too. Scoping NPS surveys to enterprise accounts first made it manageable.