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Zendesk integration setup tips for self-serve users?

elena_reyes_e935c

We measured CSAT before and after turning on segments. The result surprised us. Anyone seen the same?

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esme_carr_b0096

Spent a week on this. The fix was tying CES tracking to the account owner field.

liam_rourke_0402a

Following. We're about to do the same thing for renewals at risk.

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