nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Moved renewal rate with journey mapping — here's our setup

hana_frei_723bb

Trying to get response routing right for enterprise accounts. The defaults don't quite fit. What did you change?

Find more posts tagged with

Comments

omar_ng_6212b

We measure response rate weekly now and it's made session replay decisions much easier.

theo_vance_bd45e

Following. We're about to do the same thing for trial users.

felix_carr_3af09

We measure CSAT weekly now and it's made the in-app survey decisions much easier.

ivy_holt_0ee23

Have you tried routing it through Zendesk? Fixed the CES gap for us.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of