nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Template: closing the loop on new onboarding cohorts in 24h

elena_trin_213d0

We're working through response routing and volume tripled after launch. Curious how others have handled it, especially around response rate. Any rules of thumb?

Find more posts tagged with

Comments

hana_trin_73e75

Curious what cadence you landed on. We over-asked and CSAT tanked.

omar_dunn_e15fd

Have you tried routing it through Marketo? Fixed the NPS gap for us.

aisha_pratt_2bf72

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

wade_akoto_a5ebe

Have you tried routing it through Jira? Fixed the CSAT gap for us.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of