nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Template: closing the loop on new onboarding cohorts in 24h

wade_mehta_709bd

Trying to get journey mapping right for enterprise accounts. The defaults don't quite fit. What did you change?

Find more posts tagged with

Comments

gus_ng_ced3e

We hit this too. Scoping the feedback widget to trial users first made it manageable.

kiran_okafor_0ea1b

Worth checking your the health score window. Ours was skewed until we narrowed it.

sofia_rourke_8dda5

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

diego_quinn_cfa84

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

aisha_pace_2068e

Have you tried routing it through Intercom? Fixed the renewal rate gap for us.

theo_calvi_f9694

Following. We're about to do the same thing for trial users.