Trying to get segments right for enterprise accounts. The defaults don't quite fit. What did you change?
We measure renewal rate weekly now and it's made journey mapping decisions much easier.
Spent a week on this. The fix was tying response routing to the account owner field.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
Honestly auto-theming didn't move renewal rate for us. Zapier did more.
Same setup here. In our case it came down to journey alerts being too broad.
