nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Our playbook for segments across new onboarding cohorts

yuki_pratt_c6e2f

Posting this for self-serve users. We care most about the health score and I'm not sure CSAT surveys is the lever. Talk me out of it?

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omar_trin_af324

We measure time-to-resolution weekly now and it's made the feedback widget decisions much easier.

tara_okafor_4851c

Worth checking your CSAT window. Ours was skewed until we narrowed it.

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