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Pulling CES out through the API for our warehouse

tara_dunn_dc3f4

Trying to get session replay right for enterprise accounts. The defaults don't quite fit. What did you change?

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theo_carr_89a9b

Curious what cadence you landed on. We over-asked and CSAT tanked.

omar_webb_71d20

+1. The Zapier step is where ours kept breaking.

mira_webb_cabd0

We measure churn weekly now and it's made response routing decisions much easier.

sofia_calvi_c3af9

Have you tried routing it through Segment? Fixed the CSAT gap for us.

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