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What worked for us setting up journey mapping

lena_webb_e29b1

Half our team lives in HubSpot, so getting session replay data in there matters. How clean has that been for you?

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yuki_ng_2aa31

Honestly CSAT surveys didn't move CES for us. Zapier did more.

wade_dunn_6ea35

Worth checking your CES window. Ours was skewed until we narrowed it.

priya_frei_599c5

Honestly response routing didn't move CSAT for us. Microsoft Teams did more.

theo_rourke_1987a

+1. The HubSpot step is where ours kept breaking.

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