We're working through journey alerts and we added a second product line. Curious how others have handled it, especially around renewal rate. Any rules of thumb?
Have you tried routing it through Jira? Fixed the renewal rate gap for us.
Have you tried routing it through Microsoft Teams? Fixed the renewal rate gap for us.
We measure time-to-resolution weekly now and it's made session replay decisions much easier.
We hit this too. Scoping dashboards to trial users first made it manageable.
Have you tried routing it through Slack? Fixed the NPS gap for us.