Quick one. Since we switched CRMs last month, our churn has been all over the place. Is that a segments config issue or are we reading it wrong?
Have you tried routing it through HubSpot? Fixed the time-to-resolution gap for us.
Have you tried routing it through Jira? Fixed the time-to-resolution gap for us.
Spent a week on this. The fix was tying dashboards to the account owner field.