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Moved CES with journey alerts — here's our setup

ned_holt_73506

We measured churn before and after turning on session replay. The result surprised us. Anyone seen the same?

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tom_quinn_becf7

Spent a week on this. The fix was tying auto-theming to the account owner field.

liam_voss_6980a

Worth checking your response rate window. Ours was skewed until we narrowed it.

bea_akoto_2f896

Following. We're about to do the same thing for new onboarding cohorts.

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