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Marketo integration setup tips for trial users?

sofia_hale_f80ec

Posting this for enterprise accounts. We care most about NPS and I'm not sure CES tracking is the lever. Talk me out of it?

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diego_webb_0b0ae

Curious what cadence you landed on. We over-asked and churn tanked.

sofia_trin_2f924

+1. The Marketo step is where ours kept breaking.

dana_ng_dfd18

Honestly auto-theming didn't move renewal rate for us. HubSpot did more.

aisha_rourke_394c8

Following. We're about to do the same thing for trial users.

jack_frei_46e37

We hit this too. Scoping CSAT surveys to self-serve users first made it manageable.

lena_akoto_0dbf9

Same setup here. In our case it came down to NPS surveys being too broad.

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