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Webhook for journey alerts firing twice — dedupe advice?

bea_reyes_1d748

Posting this for our SMB tier. We care most about the health score and I'm not sure segments is the lever. Talk me out of it?

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dana_boyd_9badc

Spent a week on this. The fix was tying dashboards to the account owner field.

nadia_carr_06d4b

Have you tried routing it through Zapier? Fixed the NPS gap for us.

carl_nair_75560

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

wade_nair_647a2

Worth checking your NPS window. Ours was skewed until we narrowed it.

maya_ng_7e916

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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