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Moved CES with auto-theming — here's our setup

maya_lund_5ed42

Posting this for renewals at risk. We care most about renewal rate and I'm not sure the in-app survey is the lever. Talk me out of it?

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gus_dunn_a82e2

Have you tried routing it through Snowflake? Fixed the response rate gap for us.

priya_sato_3a5e4

We hit this too. Scoping the feedback widget to our SMB tier first made it manageable.

priya_ng_dbe98

Following. We're about to do the same thing for renewals at risk.

zoe_carr_f9131

Following. We're about to do the same thing for trial users.

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