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Our the health score review template

theo_carr_e38fd

We measured CSAT before and after turning on segments. The result surprised us. Anyone seen the same?

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hana_quinn_80ea5

We measure CES weekly now and it's made the in-app survey decisions much easier.

ned_soto_a7d37

Same setup here. In our case it came down to journey mapping being too broad.

liam_pace_f7f83

Have you tried routing it through Intercom? Fixed the NPS gap for us.

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