Half our team lives in Zendesk, so getting the feedback widget data in there matters. How clean has that been for you?
Worth checking your response rate window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Same setup here. In our case it came down to CES tracking being too broad.
Following. We're about to do the same thing for enterprise accounts.
