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Roles and permissions for trial users on the NPS surveys?

dana_reyes_a77b5

Half our team lives in Jira, so getting session replay data in there matters. How clean has that been for you?

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Comments

mira_quinn_69a63

Honestly the feedback widget didn't move renewal rate for us. Microsoft Teams did more.

yuki_soto_19781

Honestly CSAT surveys didn't move CSAT for us. Zapier did more.

mira_mehta_7f0fc

We measure renewal rate weekly now and it's made the in-app survey decisions much easier.

owen_marsh_032a1

Have you tried routing it through Jira? Fixed the response rate gap for us.

ned_reyes_32500

+1. The Microsoft Teams step is where ours kept breaking.

nadia_okafor_02d23

We measure renewal rate weekly now and it's made the feedback widget decisions much easier.