We're working through the in-app survey and we scaled past 5,000 accounts. Curious how others have handled it, especially around response rate. Any rules of thumb?
Curious what cadence you landed on. We over-asked and response rate tanked.
+1. The HubSpot step is where ours kept breaking.
+1. The Intercom step is where ours kept breaking.
Same setup here. In our case it came down to session replay being too broad.
