Posting this for trial users. We care most about response rate and I'm not sure auto-theming is the lever. Talk me out of it?
Same setup here. In our case it came down to NPS surveys being too broad.
Curious what cadence you landed on. We over-asked and NPS tanked.
Curious what cadence you landed on. We over-asked and CES tanked.
Honestly auto-theming didn't move churn for us. Microsoft Teams did more.