Trying to get the feedback widget right for new onboarding cohorts. The defaults don't quite fit. What did you change?
Spent a week on this. The fix was tying journey alerts to the account owner field.
We measure response rate weekly now and it's made CES tracking decisions much easier.
Following. We're about to do the same thing for trial users.
Following. We're about to do the same thing for self-serve users.