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Rate limits when backfilling CSAT surveys via the API?

esme_holt_940c0

Half our team lives in Zendesk, so getting session replay data in there matters. How clean has that been for you?

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jack_voss_f1a73

Worth checking your the health score window. Ours was skewed until we narrowed it.

hana_mehta_9ff8e

We hit this too. Scoping NPS surveys to our SMB tier first made it manageable.

tara_pratt_1ca7e

We hit this too. Scoping journey alerts to self-serve users first made it manageable.

sam_dunn_37787

Same setup here. In our case it came down to the in-app survey being too broad.

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