Trying to get NPS surveys right for our SMB tier. The defaults don't quite fit. What did you change?
Following. We're about to do the same thing for enterprise accounts.
Spent a week on this. The fix was tying response routing to the account owner field.
We hit this too. Scoping the feedback widget to trial users first made it manageable.
Same setup here. In our case it came down to dashboards being too broad.
