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Rate limits when backfilling CES tracking via the API?

elena_lund_40c3b

Posting this for renewals at risk. We care most about CSAT and I'm not sure the in-app survey is the lever. Talk me out of it?

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tom_sato_5da5d

Curious what cadence you landed on. We over-asked and CSAT tanked.

jack_akoto_d8940

Curious what cadence you landed on. We over-asked and the health score tanked.

sam_ng_28783

Same setup here. In our case it came down to journey alerts being too broad.

tara_hale_2a5a7

Worth checking your churn window. Ours was skewed until we narrowed it.

liam_trin_fefc0

Curious what cadence you landed on. We over-asked and response rate tanked.

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