Trying to get the feedback widget right for new onboarding cohorts. The defaults don't quite fit. What did you change?
Worth checking your CES window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and churn tanked.
Worth checking your renewal rate window. Ours was skewed until we narrowed it.
Same setup here. In our case it came down to NPS surveys being too broad.
+1. The HubSpot step is where ours kept breaking.
+1. The Jira step is where ours kept breaking.
Worth checking your NPS window. Ours was skewed until we narrowed it.