We're working through the feedback widget and we rolled it out to the support team. Curious how others have handled it, especially around CES. Any rules of thumb?
Same setup here. In our case it came down to the in-app survey being too broad.
Spent a week on this. The fix was tying journey mapping to the account owner field.
Same setup here. In our case it came down to segments being too broad.
Following. We're about to do the same thing for new onboarding cohorts.
