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Roles and permissions for renewals at risk on the journey mapping?

yuki_voss_4fe11

Quick one. Since volume tripled after launch, our NPS has been all over the place. Is that a NPS surveys config issue or are we reading it wrong?

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Comments

kiran_sato_3bc24

Same setup here. In our case it came down to auto-theming being too broad.

omar_calvi_1149c

Honestly segments didn't move churn for us. Zendesk did more.

priya_reyes_18d46

Honestly journey alerts didn't move CSAT for us. HubSpot did more.

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