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What worked for us setting up CES tracking

maya_boyd_98c14

Posting this for enterprise accounts. We care most about CSAT and I'm not sure dashboards is the lever. Talk me out of it?

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ned_carr_78c74

We hit this too. Scoping session replay to renewals at risk first made it manageable.

cole_okafor_a2eac

+1. The Salesforce step is where ours kept breaking.

paul_rourke_0d929

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

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