nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

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nina_rourke_3942b

We measured time-to-resolution before and after turning on journey mapping. The result surprised us. Anyone seen the same?

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priya_akoto_5d582

Have you tried routing it through Salesforce? Fixed the CSAT gap for us.

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