We're working through auto-theming and volume tripled after launch. Curious how others have handled it, especially around the health score. Any rules of thumb?
Spent a week on this. The fix was tying CES tracking to the account owner field.
We hit this too. Scoping session replay to renewals at risk first made it manageable.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
