nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

What we shipped with journey mapping this quarter

owen_marsh_8343c

Posting this for renewals at risk. We care most about time-to-resolution and I'm not sure NPS surveys is the lever. Talk me out of it?

Find more posts tagged with

Comments

bea_rourke_500c9

Have you tried routing it through Zendesk? Fixed the NPS gap for us.

felix_hale_e4705

Honestly NPS surveys didn't move response rate for us. Salesforce did more.

omar_quinn_5a813

Spent a week on this. The fix was tying the in-app survey to the account owner field.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of