Half our team lives in Microsoft Teams, so getting segments data in there matters. How clean has that been for you?
Following. We're about to do the same thing for new onboarding cohorts.
Spent a week on this. The fix was tying the in-app survey to the account owner field.
Following. We're about to do the same thing for trial users.
Worth checking your renewal rate window. Ours was skewed until we narrowed it.