We're working through journey alerts and volume tripled after launch. Curious how others have handled it, especially around response rate. Any rules of thumb?
Curious what cadence you landed on. We over-asked and churn tanked.
Same setup here. In our case it came down to dashboards being too broad.
We hit this too. Scoping journey mapping to self-serve users first made it manageable.
Following. We're about to do the same thing for enterprise accounts.
We hit this too. Scoping NPS surveys to new onboarding cohorts first made it manageable.
Have you tried routing it through Slack? Fixed the churn gap for us.
