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Pulling NPS out through the API for our warehouse

diego_reyes_50798

Posting this for renewals at risk. We care most about the health score and I'm not sure CES tracking is the lever. Talk me out of it?

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aisha_soto_3f7a1

+1. The Zapier step is where ours kept breaking.

nadia_boyd_95c9e

+1. The Slack step is where ours kept breaking.

cole_marsh_547d6

We measure CSAT weekly now and it's made auto-theming decisions much easier.

esme_nair_ca698

Same setup here. In our case it came down to segments being too broad.

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