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Getting journey alerts into HubSpot cleanly

mira_calvi_fee92

Half our team lives in Segment, so getting session replay data in there matters. How clean has that been for you?

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Comments

sam_pace_71820

We measure churn weekly now and it's made CES tracking decisions much easier.

hana_soto_e98f8

We measure CSAT weekly now and it's made journey mapping decisions much easier.

gus_boyd_77ddf

Honestly the feedback widget didn't move churn for us. Intercom did more.

dana_sato_2ecbf

Have you tried routing it through Marketo? Fixed the CES gap for us.

wade_hale_2a51d

We hit this too. Scoping auto-theming to renewals at risk first made it manageable.

sam_vance_dd89c

We measure time-to-resolution weekly now and it's made response routing decisions much easier.