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Rate limits when backfilling the in-app survey via the API?

felix_mehta_4d1eb

We're working through the in-app survey and volume tripled after launch. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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priya_ng_b55ed

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

theo_frei_68e08

Spent a week on this. The fix was tying dashboards to the account owner field.

maya_reyes_99576

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

felix_pace_de55c

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

dana_carr_67f8c

Honestly auto-theming didn't move CES for us. Slack did more.

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