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How we cut CES reporting from days to minutes

aisha_pace_74635

We measured CES before and after turning on CSAT surveys. The result surprised us. Anyone seen the same?

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paul_calvi_9ae2f

We hit this too. Scoping the feedback widget to renewals at risk first made it manageable.

sofia_carr_1426e

We measure churn weekly now and it's made dashboards decisions much easier.

esme_voss_c9268

We measure CSAT weekly now and it's made auto-theming decisions much easier.

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