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What we shipped with the in-app survey this quarter

yuki_akoto_b421c

Trying to get CES tracking right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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cole_soto_4c9d0

We hit this too. Scoping CSAT surveys to self-serve users first made it manageable.

carl_webb_43370

We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.

maya_soto_9caf6

Same setup here. In our case it came down to CSAT surveys being too broad.

carl_reyes_0db18

Worth checking your the health score window. Ours was skewed until we narrowed it.

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