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Our playbook for auto-theming across renewals at risk

ravi_vance_85083

We measured response rate before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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Comments

omar_quinn_5fd50

Have you tried routing it through Jira? Fixed the churn gap for us.

gus_webb_06a21

Honestly journey alerts didn't move the health score for us. Slack did more.

owen_pace_7229a

Honestly dashboards didn't move CES for us. Jira did more.

kiran_pace_ef65e

Curious what cadence you landed on. We over-asked and renewal rate tanked.

kiran_okafor_99ab7

Same setup here. In our case it came down to the feedback widget being too broad.

felix_akoto_b28a9

Honestly dashboards didn't move the health score for us. Intercom did more.