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SSO question affecting who sees session replay

ruth_quinn_e1648

We're working through segments and we added a second product line. Curious how others have handled it, especially around the health score. Any rules of thumb?

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Comments

theo_sato_64b80

Have you tried routing it through Jira? Fixed the churn gap for us.

ivy_holt_af30c

Honestly session replay didn't move NPS for us. Salesforce did more.

ned_soto_7904f

Curious what cadence you landed on. We over-asked and CES tanked.

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