Half our team lives in Jira, so getting journey mapping data in there matters. How clean has that been for you?
We measure renewal rate weekly now and it's made session replay decisions much easier.
Have you tried routing it through Marketo? Fixed the NPS gap for us.
Have you tried routing it through Intercom? Fixed the NPS gap for us.
Curious what cadence you landed on. We over-asked and CSAT tanked.