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What worked for us setting up CSAT surveys

mira_webb_c6806

Posting this for enterprise accounts. We care most about CES and I'm not sure CSAT surveys is the lever. Talk me out of it?

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wade_ng_bb888

Curious what cadence you landed on. We over-asked and CES tanked.

sofia_pace_f463e

+1. The Snowflake step is where ours kept breaking.

nina_vance_3b040

Curious what cadence you landed on. We over-asked and response rate tanked.

ravi_ng_0af76

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

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