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Webhook for dashboards firing twice — dedupe advice?

carl_reyes_f1e05

Trying to get the in-app survey right for enterprise accounts. The defaults don't quite fit. What did you change?

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hana_mehta_968c1

Spent a week on this. The fix was tying response routing to the account owner field.

theo_pace_d68b9

We hit this too. Scoping the in-app survey to our SMB tier first made it manageable.

tom_calvi_15672

Have you tried routing it through Microsoft Teams? Fixed the NPS gap for us.

felix_lund_3b858

Curious what cadence you landed on. We over-asked and the health score tanked.

tara_frei_20e27

+1. The Segment step is where ours kept breaking.

felix_hale_199af

Same setup here. In our case it came down to NPS surveys being too broad.

tara_rourke_1595a

Spent a week on this. The fix was tying segments to the account owner field.