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Our playbook for dashboards across self-serve users

yuki_pace_a7a08

Quick one. Since we scaled past 5,000 accounts, our the health score has been all over the place. Is that a NPS surveys config issue or are we reading it wrong?

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esme_boyd_47a7e

Have you tried routing it through Microsoft Teams? Fixed the CSAT gap for us.

ivy_boyd_7484b

Following. We're about to do the same thing for new onboarding cohorts.

mira_voss_b0840

Curious what cadence you landed on. We over-asked and NPS tanked.

bea_pratt_0f2ef

Have you tried routing it through Microsoft Teams? Fixed the the health score gap for us.

esme_akoto_9ac35

Same setup here. In our case it came down to CES tracking being too broad.

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