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Roles and permissions for our SMB tier on the the in-app survey?

yuki_pratt_de7f9

Posting this for trial users. We care most about response rate and I'm not sure session replay is the lever. Talk me out of it?

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Comments

ruth_carr_2a1d0

We hit this too. Scoping dashboards to self-serve users first made it manageable.

theo_carr_912fb

+1. The Intercom step is where ours kept breaking.

nadia_sato_37a69

Have you tried routing it through Segment? Fixed the CSAT gap for us.

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